Privacy Policy

Last Updated: November 19, 2025

At Detailed Travel Group ("we," "our," or "us"), we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and concierge services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (Name, email address, phone number, mailing address)
  • Travel preferences and dietary requirements
  • Payment information (processed securely through our banking partners)
  • Passport and visa details for travel bookings

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our concierge services
  • Process transactions and bookings
  • Send you updates, newsletters, and marketing communications (which you can opt out of)
  • Understand and analyze how you use our services to improve them
  • Communicate with you, either directly or through one of our partners, including for customer service

3. Disclosure of Your Information

We may share your information with third-party service providers (such as airlines, hotels, and transport companies) strictly for the purpose of fulfilling your service requests. We do not sell, trade, or rent your personal identification information to others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please be aware that no method of transmission over the Internet is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Detailed Travel Group
concierge@detailedtravelgroup.com
+1 (555) DTG-LUXE